A custom platform that runs the whole day, from the first estimate to the text that says the tech is on the way. Shaped around how the Heritage Irrigation team works.
Work orders lived in one system, employee time in another, and customer communication somewhere else. Each tool covered a piece of the job, and none of them fit how the company runs. The owner knew exactly what the software needed to do, and wanted a partner to build it with.
Everything the team needs to run a job, from the first estimate to the last part used.
Work orders
Every customer job in one place, with its schedule, parts, and labor attached.
Estimates
Customer estimates built in the same system that runs the job.
Parts and inventory
Parts coming in, parts used on each job, and what to charge for every one.
Labor
Time tracked on every job, with different rates for different services.
Technician schedules
Techs log in and see every house they're visiting that day.
Customer engagement
Customers text with their technician and the office, and get a heads-up when their tech is on the way.
Working with Brent and Kurb Media has been an outstanding experience. As the owner of Heritage Irrigation, I had a vision for building a custom CRM platform that would address the specific needs of our business and streamline the way we managed our daily operations.
I knew what I wanted the software to accomplish, but I needed someone with the technical knowledge and expertise to bring those ideas to life. That's where they came in.
What impressed me most about working with them was their ability to take my ideas, understand the problems I was trying to solve, and translate them into practical, functional software. This wasn't simply a matter of hiring someone to build a website or implement an existing program. We worked collaboratively to develop a system tailored to how our company actually operates.
Throughout the process, they were approachable, responsive, and genuinely invested in making sure the finished product accomplished what we set out to achieve. They brought valuable insight to the table, offered solutions when we encountered challenges, and helped turn concepts into something tangible.
The end result was more than just a piece of software.
It was a tool built around our business, our processes, and our goals, rather than forcing us to adapt our operations to an off-the-shelf solution.
I would highly recommend Kurb Media to any business owner looking for a development partner who listens, understands the bigger picture, and has the technical ability to bring a vision to life.
Matt FincherOwner, Heritage Irrigation
Water takes the shape of whatever holds it. Good software should do the same.